Privacy Policy for ACRS

Click here to read the ACRS HIPAA Notice of Privacy Practices.

Effective Date: November 29, 2024

At Advanced Counseling and Research Services, we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our facility or use our services. By accessing our services, you agree to the terms of this Privacy Policy.

We do not collect any information when you visit out website.

Information We Collect When You Become a Patient

1. We may collect personal information from you in various ways, including but not limited to:
   • Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact information.
   • Health Information: Medical history, treatment records, psychological assessments, and other health-related information necessary for your care.
   • Payment Information: Credit card details, insurance information, and billing address for processing payments.
   • Demographic Information: Age, gender, ethnicity, and other demographic data that may be relevant to your treatment.
2. How We Use Your Information We may use the information we collect for various purposes, including:
   • To provide, maintain, and improve our services.
   • To assess your eligibility for treatment and develop personalized treatment plans.
   • To communicate with you regarding appointments, treatment updates, and billing.
   • To comply with legal obligations and regulatory requirements.
   • To conduct research and analysis to improve our services (in a de-identified manner).
3. Disclosure of Your Information We may share your information in the following circumstances:
4. With Healthcare Providers: We may share your information with other healthcare professionals involved in your care to ensure coordinated treatment.
5. With Third-Party Service Providers:
   • We may engage third-party vendors to assist with billing, appointment scheduling, and other administrative functions. These vendors are required to protect your information and use it only for the purposes for which it was disclosed.
   • As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
   • In Emergency Situations: We may disclose your information to protect your safety or the safety of others in emergency situations.
   • Data Security We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
     • Secure servers and encryption for sensitive data.
     • Restricted access to personal information to authorized personnel only.
     • Regular security assessments and updates to our systems.
6. Your Rights You have certain rights regarding your personal information, including:
   • Access: You have the right to request access to the personal information we hold about you.
   • Correction: You have the right to request corrections to any inaccurate or incomplete information.
   • Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
   • Opt-Out: You may opt out of receiving marketing communications from us. To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: