Lancaster, PA Front Office Receptionist & Administrator Job Opening

Job Overview

Position Title: Office Receptionist & Administrator Job Opening

Reports To: CEO, Clinical Supervisor

Employment Type: Part-time to Full-time (30–40 hours/week)

Location: Advanced Counseling and Research Services – Lancaster, PA

Key Responsibilities

• Greet clients, visitors, and clinical staff with warmth and professionalism.
• Answer and route phone calls, manage voice mail, and respond to general inquiries.
• Schedule and confirm client appointments using electronic health record (EHR) systems.
• Maintain confidentiality and ensure adherence to HIPAA guidelines.
• Perform general administrative duties such as scanning, data entry, and filing.
• Support clinical staff in managing paperwork and office workflows.
• Maintain a clean and welcoming front office environment.

Qualifications

• Prior experience in a medical, mental health, or office setting is helpful but not required.
• Knowledge of HIPAA and patient confidentiality is a plus.
• Comfortable working with clinicians, clients, and sensitive information.
• Friendly, dependable, and professional demeanor.
• Strong communication and multitasking skills.
• Willingness to learn—training will be provided.

Work Environment

• Office-based, remote, or hybrid.
• Flexible scheduling, including potential evening or weekend hours to meet client needs.
• Intrapreneurial, collaborative, and team-oriented.

Compensation and Benefits

Starting pay is $18/hour with the potential for a higher rate based on experience and qualifications.

Application Process

To apply, please submit your resume, cover letter, and references to acrs@advanced-counseling.com.